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    Privacy & Safeguarding

    Our work involves sensitive topics, and we are committed to handling information with care and respect. This page explains our approach to privacy, confidentiality, and safeguarding, including when information may need to be shared to prevent harm.

    Privacy Policy

    Version 1

     

     

    About Us

    StaySafe Training & Consultancy operates as a sole trader, providing training and consultancy services.

    For the purposes of UK data protection law, StaySafe Training & Consultancy is the data controller.

     

    We are registered with the Information Commissioner’s Office (ICO).
    ICO Registration Number: ZC087482

     

    Contact details:
    Email: info@staysafetraining.co.uk
    Address: StaySafe Training & Consultancy, Office 1, Izabella House, 24–26 Regent Place, City Centre, Birmingham, B1 3NJ

     

    Our Commitment to Your Privacy

    StaySafe Training & Consultancy is committed to protecting your personal data and handling it lawfully, fairly and transparently in accordance with:

    • UK General Data Protection Regulation (UK GDPR)

    • Data Protection Act 2018

    This privacy policy explains how we collect, use, store and protect your personal information.

     

    Personal Information We Collect

    We only collect personal data that is necessary for the delivery of our services.

    This may include:

    • Name

    • Email address

    • Telephone number

    • Company name and job title

    • Billing and invoicing details

    • Communications you send to us (for example, emails, enquiry forms, or feedback)

    We do not intentionally collect special category data, such as information relating to health, ethnicity, religious beliefs, or political opinions.

     

    How We Collect Your Data

    We collect personal data when you:

    • Contact us via our website, email, or telephone

    • Enquire about or engage our training or consultancy services

    • Enter into a contract with us

    • Submit feedback following training or consultancy services

    • Opt in to receive email updates about new training dates, sessions, and organisational news 

     

    Purpose and Lawful Basis for Processing

    We process personal data for the following purposes and under the corresponding lawful bases set out in Article 6 of the UK General Data Protection Regulation (UK GDPR). We process personal data to respond to enquiries initiated by individuals on the basis of our legitimate interests in communicating with prospective clients. Personal data is processed where necessary for the performance of a contract in order to deliver training and consultancy services. We process personal data for invoicing, accounting, and tax purposes in order to comply with our legal obligations. We also process personal data to manage ongoing client relationships on the basis of our legitimate interests in maintaining effective professional and business relationships. Where we send email updates about new training dates or services, we do so only where individuals have provided their explicit consent, which can be withdrawn at any time.

     

    How We Protect Your Personal Information

    We take appropriate technical and organisational measures to protect your personal data, including:

    • Password-protected devices and systems

    • Secure electronic storage

    • Restricted access to personal information

    • Secure disposal of data when no longer required

    Any third parties who process personal data on our behalf are required to comply with UK GDPR and maintain appropriate security standards.

     

    Sharing Your Personal Data

    We do not sell, rent, or trade your personal data.

    We may share personal data only where necessary, including with:

    • Accountants or professional advisers

    • IT and cloud service providers

    • Email or booking system providers

    All third parties act as data processors and process data only under our instructions.

     

    Data Retention

    We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, tax, and accounting obligations.

    When data is no longer required:

    • Paper records are securely shredded

    • Electronic data is securely deleted

     

    Where Your Data Is Stored

    Personal data is stored securely on password-protected devices and systems used by StaySafe Training & Consultancy.

    We take all reasonable steps to ensure that your data is handled securely and in compliance with this privacy policy and UK data protection law.

     

    Your Rights

    Under UK GDPR, you have the right to:

    • Access your personal data

    • Request correction of inaccurate data

    • Request erasure of your data

    • Restrict or object to processing

    • Request data portability (where applicable)

    • Lodge a complaint with the Information Commissioner’s Office

     

    Subject Access Requests

    You may request access to your personal data by:

    • Emailing: info@staysafetraining.co.uk (subject: Subject Access Request)

    • Writing to:
      StaySafe Training & Consultancy
      Office 1, Izabella House
      24–26 Regent Place
      Birmingham, B1 3NJ

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    We may request proof of identity before responding to your request.

     

    Complaints

    If you have concerns about how we handle your personal data, please contact us at info@staysafetraining.co.uk.

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    If you remain dissatisfied, you may contact the Information Commissioner’s Office:

    Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
    Telephone: 0303 123 1113

     

    Changes to This Privacy Policy

    This privacy policy may be updated from time to time. The most up-to-date version will always be available on our website.

    Last updated: 04/02/2026

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    Safeguarding Policy

    ​StaySafe Training & Consultancy is committed to safeguarding and promoting the welfare of all individuals who engage with our training and consultancy services. We aim to provide a safe, respectful, and trauma-informed learning environment, particularly when delivering training on sensitive subjects such as suicide prevention and domestic abuse.

     

    All information shared during training or consultancy is treated as confidential. However, confidentiality cannot be guaranteed where there are concerns about a risk of serious harm to an individual or others, abuse or neglect, serious professional malpractice, or where there is a legal obligation to share information.

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    Where possible and appropriate, individuals will be informed before any information is shared. Information will only be shared on a proportionate, need-to-know basis with relevant organisations or authorities.

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    Our services are delivered for training and consultancy purposes only and do not replace therapeutic support, safeguarding services, or crisis intervention. We do not investigate safeguarding concerns but will take appropriate action where concerns arise, which may include escalation, reporting, or signposting to relevant services.

     

    This policy is reviewed periodically to ensure it remains appropriate and reflects best practice.

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